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IxReveal partners with Johnson Controls for Data AnalyticsWill Play Key Role In Automotive Systems & Facility Management Giant’s Six Sigma Initiative.Chicago, IL & Jacksonville, FL (August 25, 2003)IxReveal™, a leader in advanced analytics for unstructured data, announced today at the International Call Center Management (ICCM) Conference a partnership with Johnson Controls, Inc. (NYSE: JCI) to use its "Analytic Freedom SoftwareTM" technology. The software will be utilized in the Fortune 500 company’s Six Sigma initiative now underway to improve quality and customer satisfaction.According to Ren Mohan, IxReveal’s Chief Executive Officer, the $20-billion-a-year company was faced with a massive amount of unstructured data, which needed to be converted into valuable business intelligence. "Our technology is an ideal fit for the Six Sigma project because it will help reveal emerging trends and opportunities in process improvement and customer service not known today to them. It will reveal a true 360° picture of their data and this is vital to Johnson Controls’ competitiveness in the U.S. market and around the world." "With the IxReveal partnership, our data used in strategic decision making will be more accurate and more useful than ever," says Sam Valanju, Sr. Vice President and CIO for Johnson Controls. "We will also be able to continue to exceed the customer’s expectations while controlling our own costs. Most importantly, our management team will now have access to our customers’, partners’, and employees’ true voice quickly and effectively when making a decision, so the ROI will be impressive." IxReveal’s Analytic Freedom Software enables organizations to improve strategic decision making processes by unlocking the value contained in unstructured data such as emails, text documents, faxes, database notes, web pages and web sites. During this year’s ICCM, IxReveal (Booth #1037) and Johnson Controls will be making a joint presentation, "There’s Real Gold In That Unstructured Call Center Data," on their partnership and its benefits on Tuesday, August 27th at noon in the Application Showcase Theater of the McCormick Center. About IxRevealIxReveal is a leading text analytics software company that transcends current search and business intelligence technologies. The company’s solution-based products are unique in their capacity to transform large volumes of unstructured and structured data into actionable intelligence. IxReveal’s award-winning product lines, uReveal™ and uReka™ (www.ureka.info), also allow researchers to collaboratively share concepts and findings.Clients include leading multinational corporations, financial institutions, law-enforcement agencies, universities, health organizations, and major federal agencies with data-intensive mandates in areas such as intelligence, security, finance, health-care, homeland security, and crime/fraud prevention. IxReveal is based in Jacksonville, Florida. For more information, visit www.IxReveal.com. # # #
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